Ordering and Delivery
A: You can place an order online through our website, over the phone, or by visiting our shop in person.
A: Yes, we offer same-day delivery for orders placed before 2 PM. Orders placed after 2 PM will be delivered the next business day.
A: We deliver within a 40 km radius of our shop. For deliveries outside this area, please contact us to discuss special arrangements.
A: Yes, you can specify a preferred delivery date and time when placing your order. We will do our best to accommodate your request.
A: Delivery charges vary based on the distance from our shop. Local deliveries within 8 km are free, while other locations may incur a delivery fee. Please check our delivery page for detailed pricing.
Products and Customization
A: We offer a wide variety of flowers, including roses, lilies, tulips, orchids, and seasonal blooms. You can browse our full selection on our website or in-store.
A: Absolutely! We offer custom bouquet services. You can choose specific flowers, colors, and arrangements to suit your preferences. Please contact us directly to discuss your custom order.
A: Yes, we specialize in floral arrangements for weddings, corporate events, birthdays, anniversaries, and other special occasions. Please schedule a consultation with our event planner.
Payment and Policies
A: We accept all major credit cards, PayPal, and cash payments in-store.
A: Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund. Cancellations made within 24 hours of delivery may incur a fee.
A: Customer satisfaction is our top priority. If you are not happy with your order, please contact us within 24 hours of delivery, and we will work to resolve the issue.